Showing posts with label CRM Online. Show all posts
Showing posts with label CRM Online. Show all posts

Sunday, January 01, 2012

Pass the Captcha Challenge of CRM Online Trial Request

This is a post that may not be technically interesting, but I thought I should share it in case you run into the same problem.

Yesterday, I was trying to sign up for a CRM online trial account, I was stunned to realize that I couldn't pass the eye test in the second step of the trial request.
I failed the eye exam miserably after many attempts including using the audio option.

The system I was using has an IE9 installed. 
I realized today this could possibly be a problem that happens to unique system environment, since it doesn't seem to be an often reported issue. The only report of this problem is a post on CRM forum, but nobody has ever responded since Nov 20, 2010. Based on the above speculation, I tried the same process on a computer with IE8 installed, and I was able to pass the eye test with my first try. 
I was relieved to realize that I was not visually blind or disabled, which I have been questioning myself ever since. PHEW!
I cannot explain the reason behind the problem, I have logged this as an issue on Microsoft connection site. If you get stuck with this issue, you may want to try a different system with an older version of IE installed. 
Hope this helps. 
Happy New Year, everyone!