Quick Summary: Microsoft Convergence 2012, Day 4

It's the final day of the event.

• "Your past is not your future", the respectful General Colin L. Powell (Ret.) delivered an inspiring speech in the event's closing keynote. I particularly liked this one: "Where you came from doesn't matter, only where you end up". For more quotes from his classic speech, please check @mochatravelar's tweets at https://twitter.com/#!/search/realtime/from%3A%40mochatravelar%20colin%20powell (Thanks Mocha)
• CRM MVP Julie Yack was on stage giving the General a big hug. Kudos to Julie. 
• If you are interested in numbers, here are some statistics that some folk has collected from the event about Microsoft Dynamics CRM Online, one thing which might particularly interest you is the number of servers that power Microsoft Dynamics CRM online (1000 is not a lot in my opinion). 
• The Convergence had the largest attendance ever! Over 10,225 attendees and 270 exhibitors.
• If you are interested in more numbers, Microsoft announced that Dynamics CRM adoption no's with 33,000 customers & 2.25m users (http://www.microsoft.com/Presspass/press/2012/mar12/03-19Convergence2012PR.mspx)
• Another leak of CRM in metro UI from yesterday,  http://pinterest.com/pin/176414510373460408/, by Jukka Niiranen (thanks Jukka).
• If you have missed the opening key note, you can download the opening keynote here! (Thanks JAM Dynamics)
• If you have been confused by the number used for CRM rollups (RU6, RU7) and service releases (R6, R7, R8), you are definitely not alone. People have raised the same concerns to Craig Dewar and the PMG team. 
• There is another leaked news about R9, check it out yourself. I have no source to confirm that for you. 

Richard Knudson has a nice blog post which summarized the the following four important things from the event. 

• Big data
• Cloud
• Social
• CRM Anywhere

Richard mentioned that he will host a webinar on Wednesday April 4 to share some more details about the event.

Before we conclude the post, here are three more notes from myself. 

• Metro and Windows 8 will have some big impacts on the future changes of Microsoft Dynamics CRM platform from user experience perspective. 
• We might have a robust database engine that is big data ready, but CRM is not really there yet, which is a challenge ahead of us, in my humble opinion. 
• Another thing that you should watch out is, we all know that we are going to have the cross-browser support in R8. What this brings to us is, we need to write JavaScript code that works for different browsers.  This is not an issue if we only use SDK API, however there are always cases that we need to do a little magic which is not achievable using the SDK API. This is where your talent comes into play.  

This concludes my notes of the event. It was definitely a fascinating event even I was not at the scene. I look forward to being there myself next year. 

Quick Summary: Microsoft Convergence 2012, Day 3

It's the third day of Convergence 2012, the event went to its way for more technical details. It might be a pouring weather there, so are the sessions.

• There were a few sessions that cover each area of Microsoft Dynamics CRM as application platform, including sales, marketing, and service automation.
• Customization Tips and Tricks in Dynamics CRM 2011 session mentioned a lot of CRM utilities that help you get the job done.
• Developer's Guide to Integration with Microsoft Dynamics CRM 2011 session talked about the challenges you may have for your integration needs on Microsoft Dynamics CRM platform, and discussed different options that are available for you. According to the plan, there was a demo of using SSIS to load data into CRM, and also there were demonstrations of using C# code to load data as well. Other data integration options should have briefly covered as well. 
• Performance Planning, Tuning & Optimization of Microsoft Dynamics CRM 2011 session talked about some best practices that would help you identify areas for performance improvement with your network, Microsoft SQL Server, and Microsoft Dynamics CRM 2011 servers. 
• Some folk has posted screenshots of Microsoft Dynamics in metro UI. Don't get too excited, it's the UI for Dynamics GP. I promise you, Dynamics CRM's metro-style UI in R9 is only going to be better than this. 

The event wraps up tomorrow with a number of technical sessions on their way. 

Quick Summary: Microsoft Convergence 2012, Day 2

Although I am not at the scene, I can smell all the heats, passions at Microsoft Convergence 2012 in Houston, Texas.

In case, you are in the same situation as me that you weren't able to make to the event, here's some fresh juice for you to taste what the event looks like on its second day, which I think is the actual beginning of the show.

1. Microsoft Dynamics CRM has been mentioned more times than any other Dynamics products in the key note delivered by Kirill Tatarinov (President, Microsoft Business Solutions Division) and Kevin Turner (Chief Operating Officer, Microsoft). 
2. A lot of details of the upcoming Dynamics CRM R8 release have been revealed in the Microsoft Dynamics CRM key note session delivered by Dennis Michalis (General Manager, Microsoft Dynamics CRM), Craig Dewar (Director - Product Management, Microsoft Dynamics CRM), including cross-browser support, mobile client, social enhancements, SQL Server 2012 support, snapshot of data, Office 365 integration, etc.
3. There was a demo of upcoming Dynamics CRM metro-style interface, it is very impressive. I suspect that this is not coming with R8, it is most likely something for R9, which is scheduled for the second half of this year (Novemberish). 
4. A LinkedIn connector/solution for Microsoft Dynamics CRM was announced today, and is coming next week
5. Microsoft Dynamics CRM Online and Office 365 provides better value together by offering streamlined business process, and integrated user experience, etc.
6. Snapshot of data could be something very beneficial to CRM online customer. 
7. There were two analytics sessions for Microsoft Dynamics CRM today which demonstrated some advanced scenarios of business intelligence development for Microsoft Dynamics CRM. 

The list is based on the twits that I read from twitter, which was composed based on my interpretation and speculation, I make no warranties of any kind for the accuracies of the information. Also it is very possible that I could have missed something important in the list, please do let me know if so.

Tomorrow, there are some great sessions coming, including a few sessions that focus on integration, which you shouldn't miss if you are a technical person. If you are more business-focused, you will find a lot of sessions that specifically talk about how you leverage Microsoft Dynamics CRM platform to realize your business values through sales, marketing and service automation.