Yesterday, I was trying to sign up for a CRM online trial account, I was stunned to realize that I couldn't pass the eye test in the second step of the trial request.
The system I was using has an IE9 installed.
I realized today this could possibly be a problem that happens to unique system environment, since it doesn't seem to be an often reported issue. The only report of this problem is a post on CRM forum, but nobody has ever responded since Nov 20, 2010. Based on the above speculation, I tried the same process on a computer with IE8 installed, and I was able to pass the eye test with my first try.
I was relieved to realize that I was not visually blind or disabled, which I have been questioning myself ever since. PHEW!
I cannot explain the reason behind the problem, I have logged this as an issue on Microsoft connection site. If you get stuck with this issue, you may want to try a different system with an older version of IE installed.
Hope this helps.
Happy New Year, everyone!